Specified Commercial Transaction Act
Last updated: March 16, 2026
The following information is disclosed pursuant to Article 11 of Japan's Act on Specified Commercial Transactions.
- Seller / Operator
- 小野 沙也香
- Representative
- 小野 沙也香
- Address
- 〒221-0056 神奈川県横浜市神奈川区金港町5-14 クアドリフォリオ8階
* Disclosed promptly upon request.
- Phone
- •••
- •••
* If email is unavailable, please contact us via X (Twitter) DM.
- Service Name
- V-Mentor
- Service URL
- https://www.enaga-labs.com/v-mentor
- Price
- Prices including tax are shown on each plan's pricing page.
- Payment Method
- Credit card (Visa / Mastercard / American Express / JCB)
* Payments are processed via Stripe (Stripe, Inc.).
- Payment Timing
- Charged immediately upon subscription. Auto-renewed on each renewal date thereafter.
- Service Availability
- Service becomes available immediately after payment is confirmed.
- Refund Policy
- Due to the digital / SaaS nature of this service, refunds are generally not provided. However, if a serious service-side defect prevents use for an extended period, we will address the situation on a case-by-case basis.
- Cancellation
- You may cancel at any time from My Page before the day prior to the next renewal date. Service remains available until the end of the current billing period.
- Operating Environment
- Google Chrome (latest version) recommended. Voice input is Chrome-exclusive.
- Special Notes
- This service uses AI (Claude API). AI output is for reference only and does not guarantee results.
Contact
For questions or complaints regarding these disclosures, please reach out via the X account DM below.
X (Twitter): @enaga7561